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Shipping policy

Please allow extended delivery time expectations as all products are hand-crafted to order crafted by 2 employees.

Belt orders ONLY:
Priority Shipping = 1-3 day dispatch.
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Non-Priority belt orders:
30 Days+ dispatch. Currently extended due to huge order volume demand. 
We are a 2-man team and truly appreciate your patience!
Please email for updates to see if we can prioritise your order.

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CHRISTMAS DELIVERY TIMES (TO BE ACTIVATED AT HIGH ORDER COUNT TBC)


If Christmas Guarantee Dispatch (£20) is purchased, your belt order is guaranteed to be posted by last post date 22nd December.
We will do our utmost to craft as much as possible for Christmas, but can only guarantee shipment by 22nd December if Christmas Guarantee is purchased.
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Personalisation and/or Foiling may incur extra delivery time.

All other products: Aim 30-days+ Order-to-ship time.

Customers in the UK - Shipping will be via the royal mail. All parcels will go out Tracked 24 once crafted, not 24 hours from order placed.

International Customers - All parcels will go out via The Royal Mail International once crafted, not 24 hours from order placed.

Orders are fulfilled in the order that they are received unless Christmas Priority is purchased (Belts only).

Due to the handcrafted made-to-order nature of our goods, if demand is high and/or exceptional circumstances such as sickness etc. occur, turnaround time may be extended longer than stated.

United States of America orders will incur a flat fee of £30 due to the current Government's custom tariff charges. We are a small business and the current US Government choices are unfortunately unsustainable to provide free-shipping.

International orders may often incur a customs tax that the buyer will be responsible for. You will need to contact your local customs office to find out what the import tax that your country charges from UK exported goods. 

We offer free UK shipping on all orders over £100, however if, for any reason, your parcel is returned to us you will be required to pay shipping for any returns.  Orraman Leather can not take any responsibility for returned parcels, once the parcel leaves our shop it is completely out of our hands. Failure to pay for the return will not result in a refund. Please refer to our refund policy.